Responsible Gambling
At Mr Q Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. We believe that gambling should be fun, entertaining, and never cause harm to you or those around you.
Our Commitment
Mr Q Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-001) and adheres to strict responsible gambling standards. We are dedicated to promoting responsible gambling practices and protecting vulnerable players.
Gambling Safely
Gambling should always be treated as a form of entertainment, not as a way to make money. Here are some guidelines to help you gamble responsibly:
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Set time limits for your gaming sessions
- Take regular breaks from gambling
- Never chase your losses
- Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
- Keep gambling in perspective - it's just one form of entertainment among many
Player Protection Tools
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period to help manage your spending.
Session Time Limits
Control how long you spend gambling by setting session time limits.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent.
Take a Break
You can take a short break from gambling for 24 hours, 48 hours, 1 week, or 1 month.
Self-Exclusion
If you need to stop gambling completely, you can self-exclude for a minimum period of 6 months up to 5 years. During this time, you won't be able to access your account or create new accounts with us.
Warning Signs
Be aware of these warning signs that may indicate problem gambling:
- Spending more money or time gambling than you can afford
- Gambling to escape problems or negative feelings
- Lying to family and friends about your gambling
- Chasing losses with bigger bets
- Feeling anxious or irritable when not gambling
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
Underage Gambling
It is illegal for anyone under the age of 18 to gamble in the UK. We have strict age verification procedures in place and regularly monitor our systems to prevent underage gambling. If you suspect someone underage is gambling, please contact us immediately.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
Free Support Services
GamCare
Phone: 0808 8020 133 (free, confidential helpline)
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Website: www.gamblersanonymous.org.uk
Find local meetings and support groups
National Gambling Helpline
Phone: 0808 8020 133
Free, confidential advice and support
BeGambleAware
Website: www.begambleaware.org
Information and advice about gambling
Blocking Software
Consider installing gambling blocking software such as:
GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. You can register at www.gamstop.co.uk for periods of 6 months, 1 year, or 5 years.
Contact Us
If you need to discuss any aspect of responsible gambling or require assistance with your account controls, please contact our Customer Support team:
Email: [email protected]
Live Chat: Available 24/7 through your account
Phone: 0800 028 2138 (UK freephone)
Further Information
For more information about our responsible gambling policies and the UK Gambling Commission's regulations, visit:
Last updated: March 2026
